How WRK saves up to 80 percent of their time with Cobrief

– From the very beginning, we've wanted to use the best and most effective solutions. Cobrief is a great example of a tool that truly delivers value, says co-founder of WRK Medic and WRK Bemanning, Jon Erling Skarsholt.

WRK Medic is a staffing agency specialising in physician staffing. The company recruits general practitioners and medical specialists for permanent positions or staffs them for short- and long-term assignments in the private and public healthcare sectors.

WRK Bemanning recruits and provides staffing within child welfare, health and care services, early childhood education, and nursing.

Both WRK companies see a steadily growing need for healthcare staffing in Norway. The ambition is clear: to continue growing within the public sector – without compromising on quality.

– We want to be proactive with tenders and deliver at the highest level. Cobrief is an important piece of this puzzle. It makes us efficient, and it gives us confidence that we're delivering what's needed. I believe Cobrief is a great fit for all small and medium-sized businesses that want to pursue tenders, says Skarsholt.

WRK Medic was established in 2021, and the staffing company WRK Bemanning followed shortly after. The companies now have a combined revenue of around 80 million NOK and deliver services to municipalities, hospitals, and private sector clients alike. Here we see the founders behind WRK Medic: Jon Erling Skarsholt, Cecilie Nilsen, and André Ekdahl. Photo: WRK Medic.

– Now we can do it in a fraction of the time

When asked what the tendering process looked like before both WRK companies started using Cobrief, Skarsholt describes a process that was both heavy and fragmented.

Multiple people had to set aside many days to gather documentation and draft text. It was not uncommon to have to allocate significant time – up to a week's work to write a single bid.

– We had to have people working from home for several days just to concentrate on the process, says Skarsholt.

That's no longer the case. With Cobrief, everything was turned on its head for the better.

– Now we can do it in a fraction of the time. We've reduced the time spent on tenders by up to 80 percent. Instead of halting all operations to write bids, we can do it alongside our daily business. It's an enormous difference, says Jon Erling Skarsholt.

Cobrief helps the company gather documentation, reuse texts, and use AI to formulate responses to complex questions in the tenders.

– It provides both efficiency and precision, and we can see that the quality of our bids has increased, he says.

Going forward, WRK plans to use Cobrief for all their tenders and explore additional digital solutions to further streamline operations. – We can see that tools like this give us a real competitive advantage. It allows us to grow faster while delivering even better quality to our clients, says Skarsholt. Here he receives his annual flu vaccine from Cecilie Nilsen, co-founder and professional lead at WRK Medic. Photo: WRK Medic.

Winning on quality

Efficiency is one thing – but for WRK, it's ultimately about quality. And the results speak for themselves.

They recently won a tender with a perfect score on quality. The bid was written with the help of Cobrief's AI feature, which helps users write the actual bid quickly, efficiently, and above all precisely.

Even though WRK wasn't the cheapest, the quality meant they still came away with the win. Cobrief plays a central role here, he adds.

– The tool gives us both oversight and confidence. We've built up a knowledge base in Cobrief that makes it easy to retrieve strong texts, show how we handle deviations, and document the quality of our deliveries. It's worth its weight in gold when you're being measured against the major players.

– We're still an SME, but we challenge the large and established companies. Our strength is that we ourselves have extensive experience from the healthcare field. We know what requirements are expected, and we are uncompromising on quality. I believe that sets us apart from many competitors, says Skarsholt. Here in a typical tender meeting with André Ekdahl, Sondre Solnørdal (Head of Staffing at WRK Medic), and Karen Mathea Odeland (Head of Recruitment and Staffing at WRK Bemanning). Photo: WRK Medic.