Customers/AIDER

When artificial intelligence becomes part of how you work

AIDER

Industry:

Services

Interviewed:

Klas Forfang, Head of Innovation at AIDER

What fascinated us was how Cobrief actually understands what needs to be answered, and uses our own archive to create a first draft.

Klas Forfang, Head of Innovation at AIDER

When artificial intelligence becomes part of how you work

For AIDER, artificial intelligence is not about technology, but about working smarter. With Cobrief, they gained a simpler and more structured approach to handling bids.

A better starting point

What made Cobrief relevant for AIDER was not promises of automation, but how the solution changed the workflow in bid processes.

Instead of starting with a blank document, the team now receives a structured first draft of a proposal. The draft is based on previous deliveries, existing materials and the specific requirements from the procurement process. This means the work starts with evaluating content, requirements and relevance, rather than building the text from scratch.

– What fascinated us was how Cobrief actually understands what needs to be answered, and uses our own archive to create a first draft. It means we quickly get to the professional substance, says Klas Forfang, Head of Innovation at AIDER.

The result is more time for assessments and prioritisation.

– Cobrief helps us shift time from manual work to professional assessments. That's where the value lies for us.

The AIDER team AIDER has approximately 2,000 employees across 55 offices in Norway.

Simply a better way to work

For AIDER, artificial intelligence is not a side project or an experiment. It is something that must work in practice to have an impact.

– For us, AI is not a buzzword. It is a prerequisite for scaling our expertise in a sensible way. If we are to respond to more bids without overloading the organisation, we need to work smarter, says Forfang.

When you have around 2,000 employees working from 55 offices in Norway, tools need to work in everyday operations. Cobrief has been easy to adopt, without lengthy training or heavy processes.

– People get started quickly. That means the solution is actually used by more people.

Better prioritisation delivers better accuracy

The benefit is not just about time savings. Cobrief has also made it easier to assess which competitions AIDER should participate in.

With quicker insight into requirements, scope and expectations, the basis for decision-making becomes clearer. This results in higher accuracy and more targeted use of resources.

– Then we can focus our efforts on bids that truly suit us, both professionally and strategically. It delivers better quality and makes bid work more manageable over time, says Forfang.

Better workflow

Forfang is clear that this is not a solution used in just one corner of the organisation. Experiences are shared, discussed and adjusted along the way, and usage has evolved in step with the needs of the teams.

It is not about replacing expertise, but about freeing it up.

– Technology should support our professionals, not take over their jobs. When we no longer have to spend time on repetitive tasks, we can spend more time on what actually creates value.

For AIDER, Cobrief has become a concrete example of how artificial intelligence has the greatest impact when it is tightly integrated into the work process, and when the focus shifts from technology to actual benefit.

– This has given us better flow, higher quality and more capacity where it actually matters. It is a way of working we will continue with, says Forfang.

A tool that makes progress possible

An aider is also the name of a climbing tool. A device used when the wall gets steep and progress stalls. Not to do the climber's job, but to make it possible to keep going.

It is a fitting parallel to how Cobrief is used in bid work at AIDER. A tool that does not replace professional expertise, but helps the professionals move forward when the process otherwise becomes heavy and time-consuming.

And that is often exactly what it takes.

Tellef Tveit, Commercial Director at Cobrief, agrees that it's all about creating better starting points.

– Forfang hits the nail on the head: AI isn't about replacing talented people, but about giving them a better foundation. Spending time cutting and pasting from old documents is foolish, especially when you can now have more time for the professional assessments that actually win bids. That we can be the 'climbing tool' that helps AIDER over the steepest obstacles in their daily bid work makes us very proud.

Tellef Tveit
Tellef TveitCommercial Director at Cobrief

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